Hsbc Bank Sucks Customer Reviews and Feedback

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 6th largest bank in the world by 2020, and the largest in Europe, with total assets of US$2.715 trillion (as of August 2020). HSBC traces its origin to a hong in British Hong Kong and its present form was established in London by the Hongkong and Shanghai Banking Corporation to act as a new group holding company in 1991; its name derives from that company's initials. The Hongkong and Shanghai Banking Corporation opened branches in Shanghai in 1865 and was first formally incorporated in 1866. HSBC has around 3,900 offices in 65 countries and territories across Africa, Asia, Oceania, Europe, North America, and South America, and around 38 million customers. As of 2014, it was the world's sixth-largest public company, according to a composite measure by Forbes magazine.


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customer representative (Former Employee) says

"Never been so stressed to work for a company in my life and I’ve worked in high stressed places. The company don’t support you with your mental health. If anything they make it worse!Paid fortnightlyThe list is to long"

EJECUTIVO PYME (Former Employee) says

"Bonos trimestrales estan sujetos a discrecion del subdirector, es decir , no importa cuanto hagas o vendas, el subdirector tiene la ultima palabra de liberacion de bonosdesmotivacion"

Customer Service and Sales Associate (Former Employee) says

"Selective bullying by team leader. Senior management self centered and liars. Force sales over customer service. Care about profits and bonuses for senior management rather than staffNoneTerrible work ethos"

PPM Manager (Former Employee) says

"Toxic PPM Project Performance Management. No culture, strategy nor leadership, unskilled managers lack even basic education! No strategy, no customer strategy focus, no agile approach, hideous leadership team full of clueless non digital natives. Everyone is backstabbing. Major politics. CULTURE IS TOXIC cascading faults, search scapegoats. Global Head bully, who has no clue about job complexity, his lieutenants are unqualified, random peoples poorly selected, with poor leadership skills. Bullying culture day by day.I'm so glad I've move department as my current HSBC bosses appreciate dedication, own initiatives and respect people!Toxic PPM Project Performance Management. No culture, strategy nor leadership, unskilled managed lack even educationSick hours, Management earning above £100k without even education"

executive (Former Employee) says

"Terrible company, below market salary, embarrassingly low bonus, cost cuts, extremely poor /management w/o knowledge, no vision or strategy, no advancement, lack of business growth, Brexit fiasco,chaos, lack of direction by executive management, lack of meeting regulations, hsbc will be in a big problems with regulations. Terrible culture. Technology at the 18 century level. CEOs and senior management at certain divisions - completely incompetent. Long history with regulatory problems and violations, and continue.... Low morale, incompetent management.noneas above"

Cashier (Current Employee) says

"Worst place to work In retail hsbc staff managers everyone is bossy everyday new procedure pathetic manager no humanity work culture is very bad all old staff don’t help you try to bring you downWorst place to work in retail hsbc uKPoor management/ unfair"

Executive Assistant (Former Employee) says

"I had a ‘bait and switch’ situation that was never rectified. Complete disrespect for my position from the highest up management. I would never recommend HSBC to anybody, for any reason."

Global trade and receivables finance Officer, Import and Export collection (Former Employee) says

"HSBC is the worst place to work for stress no experience no life balance no security no friendly workplace bad environment worst management system on the planet"

CSE (Customer Service Executive) says

"I worked with HSBC from 2006 however unwanted ppl get selected and when a person wants to move to a different location the management are so selfish that they only want them to grow however when it comes to the CSE,s we are being penalized...Thats the reason i took a decision quit the company....Thanks and have a nice day"

Sr VP Branch Manager (Current Employee) says

"Not good company to work for Don’t give existing employees a chance to grow Systems very backdated No opportunity Uncomfortable to work for Not competitive"

AVP, Audit Manager General (Former Employee) says

"This is a very complex matrix environment so it is beneficial to have cross functional experience and be comfortable with dealing with people from all levels of the organization."

Cashier (Current Employee) says

"Hsbc are a joke to work for. So much pressure to meet targets that aren’t targets, they claim to have staff wellbeing at their heart but they do not care really all they care about is the customer and customer satisfaction. Not one bit of decency is shown towards the staff who are ridiculously stressed and run down due to ever growing work load. Giving the current circumstances with Covid-19 there is no thought given to their staff or their families or children.. there has been no clear guidelines and still expected to carry on as normal. A staff member was sent home one day due to being in contact with someone with suspected symptoms, rang HR and advised to self isolate... only to then get a phone call saying if they have no symptoms to go back to work the next working day! They are not taking this seriously at all and just shows how much they really dont care They don’t care about individual circumstances such as not having any childcare at all during this situation due to family members being high risk, yet will not accommodate the time off!!"

Personal Banker (Former Employee) says

"Tus jefes determinan el bono sin importar el resultado bueno o malo"

Corporate Trainer (Former Employee) says

"I've consulted for over 70 companies since leaving HSBC and I can honestly say, it is the worst company I've ever worked for. Poor management, efforts are not recognized, etc."

Associate Consultant (Former Employee) says

"This place is meant only for people who butter the management . Job culture is not upto mark.managerial decision is completely viod. Salary is paid very very less compared to work presure"

Credit Officer (Current Employee) says

"I have learnt so much in regards to unsecured borrowing since I have been here. A typical day here in fast paced and there is so much to take in and learn.Pension is very goodShifts - Working until 8pm"

Relationship Banker (Former Employee) says

"Even upon starting with the company the lies begin. The role you apply for and agree to is nothing like what the job entails once you start. The hours and location you agreed to work can change on a seconds notice as well. The company technology seems trapped in the 1980’s, and the internal support you need to help customers is almost non existent."

Credit Controller (Former Employee) says

"For a person of colour the environment could be unwelcoming The managers connived to heap faults just to get rid of you because of your skin is shocking considering the reputation of the bank as a global brand. They have couple of very unhelpful coaches whose jobs are just to see you fail Worst human treatment i have ever received in a work place.nonenone"

Senior Program Manager (Current Employee) says

"Working a "professional day", apparently means 12 to 15 hours for no more pay or benefits. There are hundreds of department managers, where they are the only person in the department. Way too many overlapping jobs. Dozens of people doing the same job in different departments. No wonder they're losing so much money.Some of the people are really nice, just not the peolle on managementReally long hours (4am conference calls with London), then working to 9pm. If you're not in the inner circle you're never going anywhere."

Sales Assistant (Former Employee) says

"Avoid at all costs if you wish to have your sanity!!!!! Awful management throughout. Bad morale and quite frankly an awful place to work. Their apparently not allowed to “sell” customers anything but that’s all their about. Lying to customers to get their sale up"

Joe M says

"Terrible company, I have good credit went through there application possess for a loan and talked with a rep he said everything was in order the next day I was sent an email stating I was denied for not submitting the proper paperwork so I called them and explained I had in fact submitted the right paperwork and it was verified by a customer service rep from there company, of course, the person was more interested in making excuses than helping me, so asked if she could escalate to a manager or supervisor and was told it would be and I would receive a callback, of course, the next day all I got was the same email they sent the first time. So I called again this time they were downright rude I asked again to speak to someone in charge she said why? They can’t help you then put me on hold for 20 minutes until I just hung up do yourself a favor avoid this company at all cost."

Teresa says

"This bank is my bank, but I really should change. They have no customer service and really are just useless."